All domestic parcels are sent via the Australia Post Express post service as it ensures guaranteed next business day delivery within the express post network (80% of Australian addresses are covered within the network, allow an additional day or two for areas outside the network).
This method of shipping also provides free full tracking on all parcels upon request.
Cost of shipping is determined by guestimate weight. We charge:
$11 FLATRATE AUSTRALIA WIDE
*Orders are processed, sewn and shipped within five business days of payment (weekends and public holidays excluded).
All international parcels are sent via EXPRESS with DHL FEDEX courier shipping.
Shortly after dispatch you will receive a email from our international courier with tracking information. Please be sure to check for this email to keep track of your parcel)
N.Z & U.S.A – 2 business days
REST OF WORLD – 3-4 business days (plus in the rare instance any delays through customs)
Please note that estimated delivery times are to be used as a guide only and commence from the date of dispatch.
NEW ZEALAND – Flat rate $22
USA & CANADA – FLAT RATE $25
EUROPE & ASIA – Flat rate $27
REST OF WORLD & REMOTE AREA – $29-$35
*International shipping please note: All customs fees, foreign taxes or other fees associated with your purchase are the sole responsibility of the customer. Please check with your local customs office for further information.
We are unable to redirect goods once the order has been dispatched.
In the event of an unsuccessful delivery and the package is returned to Vincija we will contact you and dispatch the package for a second time. You will be responsible for the additional shipping charge.
Vincija does not take any responsibility for items that may be lost or stolen in transit. In the very rare circumstance that this does occur, we will do whatever we can to help track the parcel.
For any further queries about shipping please contact us at email@example.com
Please understand we do not accept returns as all items are produced on a made-to-order service in the colour and size of your choice. Returns will only be accepted if the item is faulty and must be returned within 14 days. Vincija reserves the right to deny returns for reasons such as ‘change of mind’ or ‘wrong fit’ as it is your sole responsibility to check our description, sizing charts and email us with accurate measurements so we can assist with sizing prior to checkout. Please also note although we take every measure to line all of our swimwear (double layer) some lighter colours may still go see through when wet, if you are concerned about this please email firstname.lastname@example.org for colour recommendations, sizing, fit or any other questions you may have.
DISCLAIMER: It is agreed by the user that by using this online boutique, they agree to the below policies.
Vincija is committed to providing a safe and secure online boutique and shopping environment. All essential precautions are taken to ensure you personal privacy. Any personal information gathered by Vincija will be used to process your order, to contact you regarding transactions and if you approve, to contact you with regards to product updates. Vincija guarantees that all information collected through www.vincija.com will be handled with the strictest confidence, stored securely and will not be distributed or sold to any third party. Your details will be kept on a private database for use by the Vincija fashion-house only.
Vincija takes every precaution necessary to ensure our online boutique is as secure as possible. SSL is used to encrypt and protect the data you send us over the internet to ensure that your details are safe. To ensure the highest level of security when making purchases, all Vincija orders are processed using the safest payment method available, PayPal. You will need to set up a PayPal account to purchase items from the Vincija Online Boutique.
Vincija may contact you via email with our regular e-newsletter, featuring information about new products, features or special promotions. If you do not wish to receive this kind of e-mail, please follow the opt-out prompts at the footer of the e-mail. If you are not a registered member of Vincija, you may sign-up to receive the newsletter by providing us with you e-mail address.
All content contained on this website including, but not limited to, images, information and text, graphics and product designs are copyrighted material of Vincija. These materials may not be reproduced or used in any manner without prior approval through the form of legal written consent by Vincija.
WE ARE HIRING!
Due to our exceptional growth in our business, we a seeking a passionate bikini lover to join our online business. The role will be quite varied and touch many aspects of the business.
You are passionate about the fashion industry, highly motivated, work well under pressure and enjoy working in a fast-paced environment. You are also reliable, loyal and willing to grow within our business.
-Production Management, including order fulfillment management, customer service, quality control, packaging & dispatching orders.
-Customer service management, administration, emails & daily social media communication.
-Directly assisting the owner with daily tasks.
-Assisting in socials media account, content creation & collaborations.
-Ability to work 20 to 30 hours per week.
-Possess exceptional attention to detail and high level of accuracy.
-Meet daily deadlines and manage time efficiently.
-Well developed written communication skills, excel and website maintenance (Training provided with our website platform)
-Marketing and or graphic design skills a bonus.
-Experience in similar role or online business preferred.
PLEASE SEND US YOUR RESUMES TO email@example.com
(Only accepting applicants that reside on the Gold Coast)